OCM Change Management Requirements — Examples

UID:

OCM

Type	Level	UID	REFS	Title	Statement
SECTION	1			Personas
PERSONA	1.1	PERSONA-OCM-003	Children: UX-001 Personalised Homepage Content CONTENT-001 News Content Management CONTENT-004 Network Update Publishing	PERSONA-OCM-003 Senior Stakeholder / Sponsor	Provides strategic oversight of organisational change initiatives and ensures alignment with enterprise priorities. Strategic rather than operational, limited time, focused on outcomes and impact. Requires concise information and influences direction and prioritisation.
PERSONA	1.2	PERSONA-OCM-001	Children: UX-001 Personalised Homepage Content UX-002 Responsive Design UX-003 Search and Filtering CONTENT-002 OCM Toolkit Repository CONTENT-003 Cross-Entity Knowledge Sharing	PERSONA-OCM-001 OCM Practitioner	Leads or supports the implementation of organisational change initiatives within an entity, ensuring adoption of new processes, tools, and ways of working. Works across multiple projects and stakeholder groups, delivery-focused and time-constrained. Requires practical, actionable guidance. Often lacks a consistent OCM approach and coordinates between leadership, IT, and business stakeholders.
PERSONA	1.3	PERSONA-OCM-002	Children: CONTENT-001 News Content Management CONTENT-004 Network Update Publishing	PERSONA-OCM-002 Central OCM Team	Designs, governs, and maintains the NATO Enterprise OCM approach and portal, ensuring consistency, quality, and scalability across entities. Responsible for enterprise-level OCM alignment. Owns methodology, tools, and governance. Balances strategic direction with practical usability and manages multiple stakeholders and priorities.
PERSONA	1.4	PERSONA-OCM-004	Children: UX-002 Responsive Design CONTENT-003 Cross-Entity Knowledge Sharing CONTENT-004 Network Update Publishing CONTENT-005 Training Materials Library	PERSONA-OCM-004 Network Participant (OCM Community of Interest)	Participates in the OCM network alongside primary responsibilities, with an interest in staying informed and exchanging experiences. Not dedicated to OCM full-time, limited availability, selective in engagement. Values relevance and efficiency and prefers lightweight interaction.
PERSONA	1.5	PERSONA-OCM-005	Children: CONTENT-004 Network Update Publishing CONTENT-005 Training Materials Library	PERSONA-OCM-005 HR / Training Representative	Supports organisational change through training, people development, and capability building activities. People-focused role that supports but does not lead change. Works across multiple initiatives, needs structured guidance, and is involved in training delivery.
SECTION	2			User Stories
USER_STORY	2.1	US-OCM-001	Parents: CONTENT-002 OCM Toolkit Repository	US-OCM-001 Access OCM Toolkit and Templates	As an OCM Practitioner I want to quickly find relevant tools, templates, and guidance so that I can apply a consistent OCM approach without reinventing approaches across projects.
USER_STORY	2.2	US-SS-001	Parents: CONTENT-004 Network Update Publishing	US-SS-001 High-Level Progress Overview	As a Senior Stakeholder I want to see high-level updates and key metrics related to the OCM initiative so that I can quickly understand progress and impact across NATO entities.
USER_STORY	2.3	US-NP-001	Parents: CONTENT-004 Network Update Publishing	US-NP-001 Concise Network Updates	As a Network Participant I want to receive concise updates and access key materials so that I can stay informed without investing significant time.
USER_STORY	2.4	US-HR-001	Parents: CONTENT-005 Training Materials Library	US-HR-001 Structured Training Materials	As an HR / Training Representative I want access to structured training materials so that I can support organisational change initiatives effectively.
SECTION	3			Requirements
SECTION	3.1			User Experience
REQUIREMENT	3.1.1	UX-001	Parents: PERSONA-OCM-001 OCM Practitioner PERSONA-OCM-003 Senior Stakeholder / Sponsor	UX-001 Personalised Homepage Content	Platform must deliver personalised homepage content based on user roles with different widgets, news, and quick links for 3700+ users.
REQUIREMENT	3.1.2	UX-002	Parents: PERSONA-OCM-001 OCM Practitioner PERSONA-OCM-004 Network Participant (OCM Community of Interest)	UX-002 Responsive Design	Platform must provide fully responsive design that adapts to all device sizes — desktop, tablet, and mobile — without a separate mobile site, optimised for performance.
REQUIREMENT	3.1.3	UX-003	Parents: PERSONA-OCM-001 OCM Practitioner	UX-003 Search and Filtering	Platform must provide search and filtering functionality to enable users to quickly locate relevant content and resources.
SECTION	3.2			Content
REQUIREMENT	3.2.1	CONTENT-001	Parents: PERSONA-OCM-002 Central OCM Team PERSONA-OCM-003 Senior Stakeholder / Sponsor	CONTENT-001 News Content Management	Platform must support creation and management of news content, including articles, images, tagging, categorisation, and scheduling.
REQUIREMENT	3.2.2	CONTENT-002	Parents: PERSONA-OCM-001 OCM Practitioner Children: US-OCM-001 Access OCM Toolkit and Templates	CONTENT-002 OCM Toolkit Repository	Platform must provide a structured OCM toolkit with categorised templates and guidance to support implementation of change initiatives.
REQUIREMENT	3.2.3	CONTENT-003	Parents: PERSONA-OCM-001 OCM Practitioner PERSONA-OCM-004 Network Participant (OCM Community of Interest)	CONTENT-003 Cross-Entity Knowledge Sharing	Platform must provide access to examples, practices, and case-based content from NATO entities to support knowledge sharing.
REQUIREMENT	3.2.4	CONTENT-004	Parents: PERSONA-OCM-002 Central OCM Team PERSONA-OCM-003 Senior Stakeholder / Sponsor PERSONA-OCM-004 Network Participant (OCM Community of Interest) PERSONA-OCM-005 HR / Training Representative Children: US-SS-001 High-Level Progress Overview US-NP-001 Concise Network Updates	CONTENT-004 Network Update Publishing	Platform must support publishing and sharing concise updates and key information to network users.
REQUIREMENT	3.2.5	CONTENT-005	Parents: PERSONA-OCM-005 HR / Training Representative PERSONA-OCM-004 Network Participant (OCM Community of Interest) Children: US-HR-001 Structured Training Materials	CONTENT-005 Training Materials Library	Platform must provide structured training materials aligned with OCM practices to support capability development.