Monorepo Requirements Documentation
OCM Change Management Requirements — Examples

OCM Change Management Requirements — Examples

UID: OCM

1. Personas

PERSONA-OCM-003
1.1. Senior Stakeholder / Sponsor
UID: PERSONA-OCM-003
RELATIONS (Child): STATEMENT:

Provides strategic oversight of organisational change initiatives and ensures alignment with enterprise priorities. Strategic rather than operational, limited time, focused on outcomes and impact. Requires concise information and influences direction and prioritisation.
PRIORITY:

Secondary
TECH_COMFORT:

Medium
FREQUENCY:

Weekly
STATUS:

Active
PERSONA-OCM-001
1.2. OCM Practitioner
UID: PERSONA-OCM-001
RELATIONS (Child): STATEMENT:

Leads or supports the implementation of organisational change initiatives within an entity, ensuring adoption of new processes, tools, and ways of working. Works across multiple projects and stakeholder groups, delivery-focused and time-constrained. Requires practical, actionable guidance. Often lacks a consistent OCM approach and coordinates between leadership, IT, and business stakeholders.
PRIORITY:

Primary
TECH_COMFORT:

Medium-High
FREQUENCY:

Daily
STATUS:

Active
PERSONA-OCM-002
1.3. Central OCM Team
UID: PERSONA-OCM-002
RELATIONS (Child): STATEMENT:

Designs, governs, and maintains the NATO Enterprise OCM approach and portal, ensuring consistency, quality, and scalability across entities. Responsible for enterprise-level OCM alignment. Owns methodology, tools, and governance. Balances strategic direction with practical usability and manages multiple stakeholders and priorities.
PRIORITY:

Primary
TECH_COMFORT:

Medium-High
FREQUENCY:

Weekly
STATUS:

Active
PERSONA-OCM-004
1.4. Network Participant (OCM Community of Interest)
UID: PERSONA-OCM-004
RELATIONS (Child): STATEMENT:

Participates in the OCM network alongside primary responsibilities, with an interest in staying informed and exchanging experiences. Not dedicated to OCM full-time, limited availability, selective in engagement. Values relevance and efficiency and prefers lightweight interaction.
PRIORITY:

Secondary
TECH_COMFORT:

Medium
FREQUENCY:

Weekly
STATUS:

Active
PERSONA-OCM-005
1.5. HR / Training Representative
UID: PERSONA-OCM-005
RELATIONS (Child): STATEMENT:

Supports organisational change through training, people development, and capability building activities. People-focused role that supports but does not lead change. Works across multiple initiatives, needs structured guidance, and is involved in training delivery.
PRIORITY:

Secondary
TECH_COMFORT:

Medium
FREQUENCY:

Daily
STATUS:

Active

2. User Stories

US-OCM-001
2.1. Access OCM Toolkit and Templates
UID: US-OCM-001
PERSONA: OCM Practitioner
PERSONA_PRIORITY: Primary
BUSINESS_VALUE: High
STATUS: Accepted
RELATIONS (Parent): STATEMENT:

As an OCM Practitioner I want to quickly find relevant tools, templates, and guidance so that I can apply a consistent OCM approach without reinventing approaches across projects.
ACCEPTANCE_CRITERIA:
  • Search functionality available with filters by category and topic
  • Relevant search results returned within 2-3 clicks
  • Resources found and downloadable in under 1 minute
  • Content structured and easy to browse
US-SS-001
2.2. High-Level Progress Overview
UID: US-SS-001
PERSONA: Senior Stakeholder / Sponsor
PERSONA_PRIORITY: Secondary
BUSINESS_VALUE: High
STATUS: Accepted
RELATIONS (Parent): STATEMENT:

As a Senior Stakeholder I want to see high-level updates and key metrics related to the OCM initiative so that I can quickly understand progress and impact across NATO entities.
ACCEPTANCE_CRITERIA:
  • Homepage displays key OCM-related updates and milestones
  • Critical announcements are highlighted
  • Content is concise and easy to scan
  • Ability to navigate to more detailed information if required
US-NP-001
2.3. Concise Network Updates
UID: US-NP-001
PERSONA: Network Participant (OCM Community of Interest)
PERSONA_PRIORITY: Secondary
BUSINESS_VALUE: High
STATUS: Proposed
RELATIONS (Parent): STATEMENT:

As a Network Participant I want to receive concise updates and access key materials so that I can stay informed without investing significant time.
ACCEPTANCE_CRITERIA:
  • Updates are concise and relevant
  • Clear structure of communication
  • Easy access to related materials
  • No information overload
US-HR-001
2.4. Structured Training Materials
UID: US-HR-001
PERSONA: HR / Training Representative
PERSONA_PRIORITY: Secondary
BUSINESS_VALUE: Medium
STATUS: Proposed
RELATIONS (Parent): STATEMENT:

As an HR / Training Representative I want access to structured training materials so that I can support organisational change initiatives effectively.
ACCEPTANCE_CRITERIA:
  • Training materials available centrally
  • Content structured by topic
  • Materials reusable and downloadable
  • Clear linkage to OCM approach

3. Requirements

3.1. User Experience

UX-001
3.1.1. Personalised Homepage Content
UID: UX-001
STATUS: Accepted
CLASSIFICATION: NATO UNCLASSIFIED
CATEGORY: User Experience
SUB_CATEGORY: Personalisation
BABOK_CLASSIFICATION: Solution Requirements - Functional
REQUIREMENT_TYPE: Functional
MOSCOW_PRIORITY: Must Have
BUSINESS_VALUE: High
PHASE: Phase 1 - Go Live
SOURCE_SYSTEM: Stakeholder Request
SOURCE_REF: US-SS-001
STAKEHOLDER_DEPARTMENT: OCM / IT
CURRENT_STATE: No personalised experience; all users see identical content regardless of role.
DESIRED_OUTCOME: Each user role sees a tailored homepage with relevant widgets, news, and quick links from first login.
RELATIONS (Parent): STATEMENT:

Platform must deliver personalised homepage content based on user roles with different widgets, news, and quick links for 3700+ users.
UX-002
3.1.2. Responsive Design
UID: UX-002
STATUS: Accepted
CLASSIFICATION: NATO UNCLASSIFIED
CATEGORY: User Experience
SUB_CATEGORY: Mobile
BABOK_CLASSIFICATION: Solution Requirements - Non-Functional
REQUIREMENT_TYPE: Non-Functional
MOSCOW_PRIORITY: Must Have
BUSINESS_VALUE: High
PHASE: Phase 1 - Go Live
SOURCE_SYSTEM: Stakeholder Request
CURRENT_STATE: No mobile-optimised access; users on mobile devices receive a degraded desktop experience.
DESIRED_OUTCOME: Full functionality available on all device sizes without a separate mobile site.
RELATIONS (Parent): STATEMENT:

Platform must provide fully responsive design that adapts to all device sizes — desktop, tablet, and mobile — without a separate mobile site, optimised for performance.
UX-003
3.1.3. Search and Filtering
UID: UX-003
STATUS: Proposed
CLASSIFICATION: NATO UNCLASSIFIED
CATEGORY: User Experience
SUB_CATEGORY: Search
BABOK_CLASSIFICATION: Solution Requirements - Functional
REQUIREMENT_TYPE: Functional
MOSCOW_PRIORITY: Must Have
BUSINESS_VALUE: High
PHASE: Phase 1 - Go Live
SOURCE_SYSTEM: Stakeholder Request
CURRENT_STATE: No centralised search; users browse unstructured file shares or email colleagues to find materials.
DESIRED_OUTCOME: Users locate relevant content within 2-3 clicks via search and category filters.
RELATIONS (Parent): STATEMENT:

Platform must provide search and filtering functionality to enable users to quickly locate relevant content and resources.

3.2. Content

CONTENT-001
3.2.1. News Content Management
UID: CONTENT-001
STATUS: Proposed
CLASSIFICATION: NATO UNCLASSIFIED
CATEGORY: Content
SUB_CATEGORY: News
BABOK_CLASSIFICATION: Solution Requirements - Functional
REQUIREMENT_TYPE: Functional
MOSCOW_PRIORITY: Must Have
BUSINESS_VALUE: High
PHASE: Phase 1 - Go Live
SOURCE_SYSTEM: Stakeholder Request
SOURCE_REF: US-SS-001
CURRENT_STATE: News and updates distributed via email with no central archive or structure.
DESIRED_OUTCOME: Administrators can create, tag, schedule, and publish news content through the platform.
RELATIONS (Parent): STATEMENT:

Platform must support creation and management of news content, including articles, images, tagging, categorisation, and scheduling.
CONTENT-002
3.2.2. OCM Toolkit Repository
UID: CONTENT-002
STATUS: Proposed
CLASSIFICATION: NATO UNCLASSIFIED
CATEGORY: Content
SUB_CATEGORY: Database
BABOK_CLASSIFICATION: Solution Requirements - Functional
REQUIREMENT_TYPE: Functional
MOSCOW_PRIORITY: Must Have
BUSINESS_VALUE: High
PHASE: Phase 1 - Go Live
SOURCE_SYSTEM: Stakeholder Request
CURRENT_STATE: OCM tools and templates scattered across email, file shares, and individual drives with no consistent structure.
DESIRED_OUTCOME: Practitioners find categorised templates and guidance in one place, reducing preparation time significantly.
RELATIONS (Parent): RELATIONS (Child): STATEMENT:

Platform must provide a structured OCM toolkit with categorised templates and guidance to support implementation of change initiatives.
CONTENT-003
3.2.3. Cross-Entity Knowledge Sharing
UID: CONTENT-003
STATUS: Proposed
CLASSIFICATION: NATO UNCLASSIFIED
CATEGORY: Content
SUB_CATEGORY: Accessibility
BABOK_CLASSIFICATION: Stakeholder Requirements
REQUIREMENT_TYPE: Functional
MOSCOW_PRIORITY: Should Have
BUSINESS_VALUE: Medium
PHASE: Phase 1 - Go Live
SOURCE_SYSTEM: Stakeholder Request
CURRENT_STATE: Knowledge sharing between NATO entities is fragmented and not systematically captured.
DESIRED_OUTCOME: Practitioners can browse and learn from structured examples and case-based content across NATO entities.
RELATIONS (Parent): STATEMENT:

Platform must provide access to examples, practices, and case-based content from NATO entities to support knowledge sharing.
CONTENT-004
3.2.4. Network Update Publishing
UID: CONTENT-004
STATUS: Proposed
CLASSIFICATION: NATO UNCLASSIFIED
CATEGORY: Content
SUB_CATEGORY: Reporting
BABOK_CLASSIFICATION: Stakeholder Requirements
REQUIREMENT_TYPE: Functional
MOSCOW_PRIORITY: Must Have
BUSINESS_VALUE: High
PHASE: Phase 1 - Go Live
SOURCE_SYSTEM: Stakeholder Request
CURRENT_STATE: Updates shared via ad hoc email with no consistent format or central record.
DESIRED_OUTCOME: Administrators publish concise updates once; all relevant user groups receive them through the platform.
RELATIONS (Parent): RELATIONS (Child): STATEMENT:

Platform must support publishing and sharing concise updates and key information to network users.
CONTENT-005
3.2.5. Training Materials Library
UID: CONTENT-005
STATUS: Proposed
CLASSIFICATION: NATO UNCLASSIFIED
CATEGORY: Content
SUB_CATEGORY: Database
BABOK_CLASSIFICATION: Solution Requirements - Functional
REQUIREMENT_TYPE: Functional
MOSCOW_PRIORITY: Should Have
BUSINESS_VALUE: Medium
PHASE: Phase 2 - Enhancements
SOURCE_SYSTEM: Stakeholder Request
CURRENT_STATE: Training materials exist in isolation per project with no shared library or consistent structure.
DESIRED_OUTCOME: HR and training staff access a structured, reusable library of training materials aligned with OCM practices.
RELATIONS (Parent): RELATIONS (Child): STATEMENT:

Platform must provide structured training materials aligned with OCM practices to support capability development.